Returns & Exchanges

At Eva-Anna Farms, we take pride in the freshness of our farm-to-table products; however, due to the perishable nature of our food items, we offer replacements or refunds for goods that arrive damaged or defective.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect your package for any signs of damage or quality concerns to ensure a timely resolution.

• 2.
  Document the Issue

  Capture clear photographs of the damaged item and the original packaging, as these are required for us to process your claim with the carrier.

• 3.
  Contact Support

  Email our farm office within 48 hours of receipt at [email protected] with your order number and the attached documentation.

• 4.
  Resolution Process

  Our team will review your request within 2 business days and issue a full refund to your original payment method or ship a fresh replacement at no extra cost.