Frequently Asked Questions
Everything you need to know about our farm-to-table process.
How do you ensure the freshness of your produce during shipping?
We harvest our produce to order and utilize temperature-controlled, insulated packaging with eco-friendly gel packs to ensure your items arrive at peak ripeness.
Where does Eva-Anna Farms ship to?
Currently, we offer nationwide shipping across the continental United States. We use expedited shipping methods to guarantee that our perishable goods remain fresh.
Are your farming practices organic?
While we are in the process of official certification, we strictly follow regenerative agriculture practices, avoiding all synthetic pesticides and chemical fertilizers.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or unsatisfactory, please contact us within 24 hours for a full refund or replacement.
Can I modify or cancel my subscription box?
Yes, you can skip a delivery, swap items, or cancel your subscription at any time through your account dashboard, provided the changes are made 48 hours before your scheduled harvest date.
Do you offer wholesale pricing for restaurants?
Absolutely. We partner with local chefs and retailers. Please visit our 'Wholesale' page or email our sales team to receive our current seasonal price list.